The correctional world is filled with many inmate communication firms, and one of these firms that have been in the news for all the right reasons is Securus Technologies. The company has been upgrading the products and services it provides lately, and its services are used currently by over 1.2 million inmates and 3,400 correctional facilities.
The products and service portfolio of the company has been growing at a consistent pace for the last few years, giving the customers many services to choose from at a reasonable price. The inmate communication services offered by Securus Technologies help the inmates to keep in contact with their friends and family members outside. Such services are essential for the inmates as it helps them get rid of the stress caused due to incarceration and also helps them focus on rehabilitating their lives.
Securus Technologies has a research center based in Dallas, Texas, where the company is engaged in researching new technologies in the correctional world. The company has invested amounts of over $600 million in the past few years to advance its technology base and develop new products and services for its customers. The company understands the importance of customer service and has an in-house customer service department that takes care of all the queries made by the customers. Securus Technologies has even won the Gold Stevie Award for the best and highest performing customer service in the correctional industry, which showcases the top standards maintained by the company in delivering only the finest to the end users.
Securus Technologies also published a press release on the internet recently, where it displayed the positive comments of the law enforcement officers who are using the company’s services. The comments described how the company is helping them do their job efficiently and ensuring that the criminals do not get away with doing crimes efficiently.